Effective Date:1st June, 2025.
Welcome to our Car Hiring and Transfer App (“Kizusi Cab”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, and protect your information when you use our app and services.
1. Information We Collect
1.1 Personal Information
- Email Address – required for account creation, communication, and authentication.
- Optional Contact Info – like your name or phone number (for support and service delivery).
- Location Data – used only with your permission to coordinate transfer pick-ups and drop-offs.
1.2 Payment Information
We support M-Pesa and PayPal. All payments are processed through secure gateways.
We do not store your credit card or M-Pesa PIN information.
1.3 Device and Usage Data
To improve our service, we may collect anonymized device and usage data, such as:
- Device model and OS
- App version
- Error logs and diagnostic data
2. How We Use Your Information
- Register and manage user accounts
- Facilitate vehicle rentals and transfers
- Process payments securely
- Provide customer support and updates
- Improve the app’s functionality and reliability
3. Sharing of Information
We do not sell or rent your personal data.
We only share your data with:
- Trusted service providers, like payment processors
- Authorities, when required to comply with legal obligations
4. Data Retention
We retain your personal data only as long as necessary to:
- Provide our services
- Comply with legal obligations
- Enforce our terms and resolve disputes
5. Data Security
We use strong security measures to protect your data:
- Encrypted connections (SSL)
- Secure account authentication
- Regular software updates and vulnerability scans
Please ensure you also use strong passwords and secure your device.
6. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect data from minors. If we learn we have collected personal information from a child under 13, we will delete it immediately.
7. Your Rights
You may:
- View or update your personal information
- Request deletion of your account
- Opt out of marketing or service messages
To make a request, contact us at: stackbytess@gmail.com.
8. Third-Party Services
Our app integrates with third-party services like:
- M-Pesa
- PayPal
These services have their own privacy policies. We encourage you to read them for further understanding of how your data is handled externally.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page, and where appropriate, notified to you in-app or via email.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: stackbytess@gmail.com
Website:kizusismartex.co.ke